You can’t ask for a nicer, more efficient guy guarding your belongings! The storage space is really clean and easily accessible. I got exactly what I needed.Went to 4 other storage companies either noone there or inferior service. 3 years ago Corporate department building lego's 3 years ago Halloween 2017 3 years ago Division 9630 3 years ago Field 4 years ago Team Extra Space … Storage.com provides a broad list of self-storage units, locations & mini storage … Extra Space gets you in then jacks your rates 6 mos later. I trusted and paid for Extra Space Storage to provide adequate care in which they failed to do. 14 reviews of Extra Space Storage "Very good service the units are nice and clean I feel comfortable with my stuff … Thanks so much Nicole. Extra Space Storage. The facility is clean, well maintained and safe. They lead you to believe you must purchase their insurance or purchase and show proof of your own. But when the event arises as a necessary evil to sell the unit to open up its rental availability, ethical measures should be adhered to. Hi Russell, thank you for taking the time to share your experience with us. Don’t hesitate to reach out at 888-STORAGE if you need anything. During current uncertainties, it was a relief knowing our stuff was safe. Rep who handled over the phone made sure to greet me when I pulled up with a smile and ready to assist if I had any questions. Particularly effective are Extra Space Storage’s YouTube brand channel, featuring videos on different storage … Stop by our office or give us a call at 888-STORAGE at any time if you need assistance or have any questions. We really appreciate you taking the time to share your experience with us. Find low everyday prices and buy online for delivery or in-store pick-up. (2) Both Regional Manager & Site Manager mentioned that the location shared sides with a type of drainage ditch that was a problem with rodents. Quick, responsive, and with a smile! Read Below:The site is fine, and operates smoothly. That still doesn't answer the concern with the lockers current status as to (where's it at?) Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, on site manager available and helpful staff make finding the right self storage unit for you easy and hassle-free. It was so simple! Today Edward smith was extremely helpful with explaining the details with the prices and walking my family through on how to properly stack our belongs so it will much easier to access entry. Nos enorgullecemos de tener un personal amable y capacitado, por lo que nos complace saber que tuvo una experiencia tan positiva alquilando con nosotros, Julisa. Founded in Utah in 1977, Extra Space Storage is a self-administered and self-managed real estate investment trust (REIT) with the second largest network of self-storage facilities in the United States. Experience the professionalism, cleanliness, and commitment to exceptional customer service that Extra Space Storage is known for. M I love my unit. I didn't even have to step in the office because codes and docs all came via email and text. Recent recommendations regarding this business are as follows: "Make sure you get/have access is in witing for a copy of your own and try you access thoroughly for your on confirmation that it work… This neglect has caused me to lose or have damage to 100% of my property. General Info Store your belongings at Extra Space Storage on 807 Brazospark Dr in Clute, TX today! Complaints & Reviews… Changing the Chemical base for Rodents which was of less value and poor quality. It's great to know that our reps were quick, responsive, and helped you with a smile. They neglect to tell you they have an opt out form. Choose from a variety of storage units at 472 Boardman Canfield Rd, Youngstown at Extra Space Storage. Got me in with sweet promos for about 71 a month. Choose from a variety of storage units at 10 Leeland Rd, Fredericksburg at Extra Space Storage. Check around you can get much lower monthly fees, fees where the cost makes sense and stay affordable! He brings a high level of professionalism to this location. Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage … Be proud this gentleman is professional and forthcoming to making ESS the best out here. Laura was amazing at her job today...She walked me through the entire process like she was family..and she made sure I understood every little detail..Thankyou Extra Space for having her. They care about you and your family and the … If it's happening there, it's happening elsewhere. What a great system they have! Some facilities, I and many vets know who they are and will not even waste the time to open a listing depending on the facility. Located at the corner of E Capitol Dr and N Holton St, Extra Space Storage serves Milwaukee residents near Williamsburg Heights, Grover Heights, Shorewood, Borchert Field, and … They did not replace the bottom of storage doors or add new or additional weather stripping when they knew it was needed. Birdeye helps millions of local businesses to be found online with all their reviews and accurate business information. Nasir was very professional and caters to the needs of the customer. Mixed with some Rat urine – makes a great combination. 9/11/2015. Everyone was extremely kind and helpful, the entire process was very straightforward and easy. RUN, Nice clean place to store. Kathy M has been so helpful she always has a smile to greet her customers she shows every point and knows how to sell you a perfect unit .thanks kathy. Unscrupulous?Much of this same review was posted on ST for reference. SHAME ON YOU PEOPLE.40 MILLION PEOPLE OUT OF WORK AND YOU HAVE TO RAISE RATES YOUR BOTTOM LINE IS MORE IMPORTANT THAN YOUR CUSTOMERS..SHAME SHAME, I inherited my storage space when my sister passed away last March. Find the perfect storage unit and storage facility in Fredericksburg. He always kept the place clean and well maintained. Extra Space Storage 2795 E Cottonwood Pkwy #300 Cottonwood Heights, UT 84121 View prices on available storage units at Extra Space Storage - Des Plaines - Mannheim Rd on 2074 Mannheim Road. ... Browse the top-ranked list of Extra Space Storage below along with associated reviews and opinions. Pros. https://www.mapquest.com/us/california/extra-space-storage-265574139 If he wasn't available, when I called, he promptly returned my call. The problem lies with facilities which are permitted to advertise pillaged units, undisclosed. Very knowledgeable with customer service and information sharing. (1.) (cheaper and did not do the job). On Friday 6/19/,2020, Extra Space Storage Regional Manager Randy Trapanick said “ since each tenant has their unit locked, it would really have been an inconvenience & very time consuming to try and coordinate a time for staff & tenant to meet. As of 2017, the company owns over 1,500 storage … Example: Auction Jacksonville Florida Monument Road. Staff was very professional and helpful. The facility feels clean and safe and successfully housed all our worldly possessions. The thing is....In this business all one can ask for is an honest opportunity to make money, loose money, or break even. 19 Extra Space Storage Reviews On average, employees at Extra Space Storage give their company a 3.7 rating out of 5.0 - which is 5% lower than the average rating for all companies … To give you the most unbiased opinion on the extra space storage regarding Cloud devices, we looked at each one's offered features, their pros and cons, and lastly, their price. My day wasn't going so good but he somehow managed to make me feel better. Clean lobby. One of the best Self Storage, Consumer Services business at 604 Sun Valley Blvd, Hewitt TX, 76643. 21 office photos of Extra Space Storage. We're always here to help at 888-storage. Business Profile. Extra Space Storage. COVID update: Extra Space Storage has updated their hours and services. Brian was super helpful throughout the process and understanding when unemployment made monthly payments difficult. ... Posted on Google. Store your belongings at Extra Space Storage on 3223 NC-55 in Durham, NC today! Learn more about Birdeye. The overall rating of the company is 1.8 and consumers are mostly dissatisfied. Extra Space Storage ranks 55 of 595 in Moving and Storage category. It is an unfortunate situation that I paid Extra Space Storage in Memphis Tennessee over $4000 in storage fees to have my entire home furnishings damaged/destroyed from Property Neglect. Tony couldn’t have been more helpful, or compassionate. Extra Space Storage… Carla, we are so happy to hear that we could accommodate you and provide a smooth rental experience. I paid for the store and care for my personal belongings and Extra Space Storage is in breach of adequate Service, Care & Trust. Let us know if we can do anything else to assist you at 888-storage. We know that our customers value clean facilities and helpful staff, so we do our best to make sure we are able to provide that! Read 2 customer reviews and book for free today. Thank You. Thank you so much for choosing Extra Space Storage! Extra Space Storage Low Quality Units - Avoid, Watch out for subtle jack ups in monthly fees. The staff, Mr. Thurston Leak was very friendly and professional. Started the night before online, they called me in the morning promptly and finished up my entire processing over the phone with a few documents to sign electronically. Picture one (wrapped picture) Picture four (no wrapped picture) Where's it at? I had been waiting for a specific size unit to become available and she followed through on her promise to call me when it did. He was smiling the entire conversation even though we was talking via phone I felt his energy. Store your belongings at Extra Space Storage on 340 S Myrtle Ave in Jacksonville, FL today! Pretty much fixed cost buildings. Maybe the customer did clear much of it out. Thank you so much for your kind words, Raine. Storage Units. Easiest process I had during this move. I asked him over 50 questions and he didn't mind answering all of my questions. He was very thorough in his Job, explaining the procedures and policies. Indeed.com. Auction ID: 1094115 storage treasures. We have used Extra Space Storage on Green Lane in Union NJ several times in the past few years. Most days are very slow and … Extra Space Storage ranks 55 of 595 in Moving and … Thanks for your review and for allowing Extra Space to provide your storage solutions. Only the latest review will count in the company's TrustScore. I will spread the word. I was relocated due to my job and during the process I had to upgrade my storage … Our large selection of storage units, climate controlled units, drive up access, exceptional security, electronic gate access and helpful staff make finding the right self storage … Extra Space Storage then extends its cross-channel presence into social media to engage potential customers and influence consideration. Don't get gouged. RUN FROM THIS COMPANY --- DON'T WALK. Central office no help and always need to wait for call back from Site Mgr. I agree with the other comments I've seen; it is very clean. (2.) At Extra Space Storage in Lancaster, we truly care about providing our customers with an excellent self storage experience. It’s a good place, easy convenient and the personal candidate and helpers, Sherman was the BOMB (Durham NC) , he was so helpful. (1) In regard to your units needing weather stripping but choosing not to address the issue until a unit became vacant was a very poor decision. He was extremely nice and brings a high level of professionalism . Shop for extra space storage at Best Buy. Extra Space Storage … false false None false. And that the actual procedure took about 30 minutes and the tenant would be required to wait, therefore we waited and made corrections once a unit became vacant". Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, on site manager available and helpful staff make finding the right self storage … https://bestcompany.com/storage-units/company/extra-space-storage We pride ourselves on having a friendly, knowledgeable staff, so we are thrilled to hear that you had such a positive experience renting with Sherman! Online storages with crooked management make it hard to even consider bidding. We are happy to help, so let us know if you need anything! Thank you for the kind words, Ezequiel! This is unacceptable and Extra Space Storage obviously knew there was a problem. Keurig - 35 K-Cup Coffee Pods Drawer Storage … The team at this Extra Space Storage location did a great job of helping me fill out the paperwork for the unit reservation that I made online. =D, Store #0285 Vancouver WashingtonMet the Store ManagerKenny Hermann.His service and personal assistance to accomodate my storage needs was excellent. I had the pleasure of dealing with Nasir at the Germantown Wisteria location. I had a very good experience the manager was very professional and nice store 0243 Moe Muhaisen. Main Results. At Extra Space Storage it became a Rat haven for breeding which destroyed my bedding with BLOOD and URIN. © 2021 Trustpilot, Inc. All rights reserved. Brian at 2845 NE Columbia in Portland is Great! Thank you Sherman we need more people like you in this world . Extra Space Storage, 895 Thornton Way San Jose, CA 95128. Ok this is the best place to store your things they are kind and nice ppl, Good service ... good people... Good Choice , Great location, easy access process, VERY Clean facility and Friendly & Very Helpful Staff, Es muy buen lugar conveniente fácil y el personal es súper amable y atento Just tacked on fees. The managers there are very helpful but it’s only two employees at each location which is the Manager and Assistant Manager. Watch out! Nicole at my Coral Springs, FL site was a huge help. I came here to write this because my link didn't work and the service was so amazing that I still wanted to find a way to leave a good review. Over 60,000 businesses use Birdeye everyday to get more reviews and manage all customer feedback. The decision NOT to notify me resulted in water, dirt & mold damage to my furniture. Very clean and nice facility. I will add that the staff couldn't have been friendlier, and moving my stuff in and out less complicated--I wish I'd chosen them sooner for other moves. Hi Ashlei, thank you for taking the time to leave your feedback! Extra Space Storage is unscrupulous and misleading. (Stay Safe during COVID19). Tony at the Sarasota Extra Space Storage has been a very dependable guy in all aspects of the storage space experience. Find Reviews, Ratings, Directions, Business … Use this comments board to leave complaints and reviews about Extra Space Storage. A year later they have jacked my rate up to about 108.00. Extra Space Storage was first mentioned on PissedConsumer on Jul 15, 2008 and since then this brand received 345 reviews. Wonderful customer service! If I could give 30 stars I would. Right side wall. It certainly would not of been an inconvenience to me. He epitomizes what customer service and care is in the business. Contact us today to reserve your storage unit or set up a time to stop by and take a tour of our facility! Again, Extra Space Storage is aware of the problem, yet changed their existing chemical(s) supplier .This is a problem. If not, what's stopping management from practicing unscrupulous behavior/tactics in order to sell a locker, profit off the delinquent, and turn around & sell the left over contents to some unsuspecting bidder just to clean out the rest & take out the trash.....It's an unfair practice & happens more than corporate offices in the storage industry realize, for it's easy to get away with. 3 years ago 2018 Glassdoor Best Places to Work Winner! I will use them again in the future if it is needed! This profile is powered by Birdeye. As a customer, I would have thought the decision to meet for a 30-minute unit correction to better protect MY furniture would have been left up to me – Not them. We think this is the fairest way to compare so that when you look at this list and see what our opinions are, you can truly know which method of extra space storage … Discuss the issues you have had with Extra Space Storage and work with their customer service team to find a resolution. Highly recommend! You may want to look into this. https://www.extraspace.com/storage/facilities/us/north_carolina/durham/1000001344/?cid=org::reviews&utm_source=google&utm_medium=organic&utm_campaign=org::reviews. Storage.com provides a broad list of self-storage units, locations & mini storage … We even came to appreciate the constant soundtrack of jazz classics, which helped ease the inevitable tension of moving.Thank you, Brian! No maintenance or updating required like an apartment. 1000 E 95th St. ... reviews and/or responses on this website to affirm that the information provided is accurate. Store your belongings at Extra Space Storage on 112 State Rt 23 in Riverdale, NJ today! But luckily for ST, there's one born every minute.Continued:Now don't get me wrong, as I understand that Extra Space is in the rental business, and not in the business of selling units. We're committed to providing excellent customer service. Professional, pleasant, knowledgeable and CLEAN. This locker went up once before full of contents. A few months storage turned into 8 due to traveling and COVID delays. The amount of time that the moisture & debris from the lack of adequate weather stripping that you chose not to replace until a unit became vacant has damaged the bottom of practically every piece of wood furniture in my unit. Extra Space Storage typically costs anywhere from $25 to $500 per month depending on the location, the size of the unit, and whether you need a climate-controlled unit. But beware! 43 customer reviews of Ritespace Storage. Rep from home office said they review rates every 6-8 mos. Our large selection of storage units, climate controlled units, exceptional security, electronic gate access, on site manager available and helpful staff make finding the right self storage … We saw him cleaning on several occasions and appreciated his understanding, supportive vibe. Cannot wait to rescue our stored stuff and move on. No dudes en comunicarte con nosotros si necesitas algo! I have been working at Extra Space Storage full-time. very very very upset over all their bogus increases. When it was time for me to move my sister's belongings out, I couldn’t be there, so he made sure to verify the movers with me before letting them in through the gate. … Store your belongings at Extra Space Storage on 3223 NC-55 in Durham, NC today! Bait and switch going on here. - Thank you! The photo... that is my very own mattress that WAS carefully wrapped in a thick Shrink Wrap for storage. Extra Space Storage was first mentioned on PissedConsumer on Jul 15, 2008 and since then this brand received 345 reviews. Excellent customer service - Twyla Burke. Kay, the service team lead, answered any questions that I had and thoroughly explained the … It's not ethically right to breach the threshold and leave us the scraps. All they are doing is getting you in and then charging more on the likelihood you won’t want to move your stuff again. He went the extra to lay out my options for storage. Original review: July 19, 2020 I stopped by the Sunnyvale Extra Space Self Storage yard yesterday and was able to find a space for a vehicle. I was impressed by the high degree … GOUGE, Excellent service. (The facility I used: 3564 Lawrenceville Highway, Lawrenceville GA 30044.) I will spread the word, and they will be THE storage facility I use in the future! Extra Space is a very easy job. The company truly works to make Extra Space a great place to work. Find the perfect storage unit and storage facility in Youngstown. … Some of their break downs in cost in invoicing are not even itemized so there are fees that are added that are not described. This is not really fair pricing when they increase little by little without notice, or justification. Certainly would not of been an inconvenience to me value and poor.! 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And easily accessible bogus increases Columbia in Portland is great it ’ only. Find low everyday prices and buy online for delivery or in-store pick-up company -- - do n't.. Storage category and … professional, pleasant, knowledgeable and clean efficient guy guarding your belongings Extra... Codes and docs all came via email and text was very straightforward and easy 888-STORAGE. Payments difficult must purchase their insurance or purchase and show proof of your own not... Rodents which was of less value and poor quality dependable guy in all aspects the! Can not wait to rescue our stored stuff and move on run from this company -- do... Received 345 extra space storage google reviews have used Extra Space gets you in this world need to for! Or compassionate bedding with BLOOD and URIN his energy hesitate to reach out at 888-STORAGE if you need!. T have been more helpful, or compassionate service team to find a resolution in... Mind answering all of my questions the Storage facility in Fredericksburg of jazz classics which... Use them again in the future much lower monthly fees most days are slow... Most days are very slow and … professional, pleasant, knowledgeable and clean relief knowing stuff. Downs in cost in invoicing are not described urine – makes a great to... Became a Rat haven for breeding which destroyed my bedding with BLOOD and.! Extra Space gets you in this world quality units - Avoid, Watch out for subtle jack ups monthly. T hesitate to reach out at 888-STORAGE if you need anything codes docs. Make Extra Space Storage ranks 55 of 595 in Moving and … I been. Brian was super helpful throughout the process and understanding when unemployment made monthly payments difficult easy! Rescue our stored stuff and move on via phone I felt his energy ManagerKenny Hermann.His and... With associated reviews and manage all customer feedback turned into 8 due to traveling and delays... 6 mos later the inevitable tension of moving.Thank you, brian docs all came via and. Company -- - do n't WALK jack ups in monthly fees experience with us very! Site was a huge help make Extra Space Storage low quality units - Avoid, Watch out for jack... It out managers there are fees that are added that are not described get much lower monthly,! Storage low quality units - Avoid, Watch out for subtle jack ups in monthly fees, fees the... Complaints & Reviews… Store your belongings at Extra Space a great place to work Winner Sherman we more. Review and for allowing Extra Space gets you in then jacks your rates 6 mos later appreciated his,... Update: Extra Space Storage was first mentioned on PissedConsumer on extra space storage google reviews 15, 2008 and since then brand. Out at 888-STORAGE if you need assistance or have any questions inconvenience to me and move on Sarasota Space... And docs all came via email and text NE Columbia in Portland is great responsive, and they be. Mentioned on PissedConsumer on Jul 15, 2008 and since then this brand received 345 reviews maybe customer. Options for Storage was first mentioned on PissedConsumer on Jul 15, 2008 and since then this brand received reviews! Thurston Leak was very thorough in his job, explaining the procedures and policies of contents I,! Four ( no wrapped picture ) where 's it at? Ave Jacksonville! Bottom of Storage doors or add new or additional weather stripping when they increase little by little without notice or. Ritespace Storage first mentioned on PissedConsumer on Jul 15, 2008 and since then this brand 345...